Effective Date: 2-23-2025
Welcome to Lutrawell! At Lutrawell, we protect your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (lutrawell.store) or make a purchase from our store.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
When you make a purchase or interact with our website, you may provide us with:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely through third-party payment providers)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages you visit on our site
- Referring website URLs
- Time and date of access
We use cookies and similar technologies to gather this data. For more information, refer to our Cookie Policy.
2. How We Use Your Information
We collect and use your information to:
- Process and fulfill your orders
- Communicate with you about your orders or inquiries
- Improve our website, products, and services
- Send marketing communications (only if you’ve opted in)
- Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
a. Service Providers
We use trusted third-party services to:
- Process payments (e.g., Stripe, PayPal)
- Manage shipping and logistics
- Improve our website’s performance and user experience
b. Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
4. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data.
- Restriction: Request a limit on how we process your personal data.
- Objection: Object to processing your data for marketing purposes.
To exercise these rights, contact us at info@lustrawell.store
6. Data Security
We use industry-standard measures to protect your personal data, including encryption and secure servers. While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lutrawell
Email: info@lustrawell.store
Phone: +4478635197